This website may, from time to time, contain links to other websites which are provided for your interest and convenience. We are only responsible for our own privacy and security practices and suggest that you check the privacy and security policies and procedures on each website you visit.
The personal information we collect
In order to provide you with services, we may collect personal information about you from our website, from telephone conversations, emails and written and verbal communications. We would usually expect to keep a record of your contact details and details of any services we provide to you. We may also record details of any disability, health needs or dietary requirements you may have at the time of booking a place or accepting an invitation to one of our events to enable us to ensure your safety. We may supplement the information that you provide with other information that we obtain from our dealings with you.
Session cookies last only for the duration of your visit and are deleted when you close your browser. No personally-identifiable data is collected. We store one session cookie which enables us to identify that the same person is moving from page to page.
Please note that if you disable the session cookie some areas of the site may lose some functionality.
We also use certain cookies that are persistent, meaning that they last beyond your session enabling us to improve your experience of the website.
This site uses Google Analytics (http://www.google.com/analytics/) to allow us to track how popular our site is and to record visitor trends over time. Google Analytics uses three cookies to help track which pages are accessed. The cookies contains no personally-identifiable information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.
Opting out of cookie usage
You can stop third party cookies [such as those we use for Google Analytics] being stored on your computer by blocking third party cookies from within your browser. Or you can block cookies completely. Alternatively, if you wish to keep your cookies settings but want to opt-out of Google Analytics tracking, you can download an add-on here: http://tools.google.com/dlpage/gaoptout
For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a guide (see www.allaboutcookies.org) which explains to users how cookies work and can be managed.
How we may use your personal information
Disclosure of your personal information
Use of your information outside the European Union
Except in the context of any services we provide on instructions, we would not usually expect to transfer your personal information outside of the European Union. However, if this does become necessary we will take proper steps to ensure that your information is properly protected.
Security of information
We take the security of your personal information seriously. We have security procedures in place to ensure that our paper and computer systems and databases are protected against unauthorised use, loss and damage.
Privacy laws and practice are constantly developing and we aim to achieve high professional standards. Our policies and procedures are, therefore, under continual review. We may, from time to time, update our security and privacy policies and suggest that you check this page periodically to review our latest policies.
Amending your information
If the information we have about you is incorrect, please let us know and we will amend it.
Your rights to access your personal information
You have the right to receive a copy of your personal data. We are entitled to charge a small fee towards the cost of administering any request. Any request should be made to our Data Protection Officer via the contact details below.
How to contact us